Eropa4d respects the privacy of every member. This document details how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The security of your information is our top priority.
Before reading the full Privacy Policy, here are the 6 core principles that guide how eropa4d handles your data.
All data transmitted between your device and eropa4d's servers is protected by SSL 256-bit encryption – the same highest-grade standard used by leading banking institutions in Malaysia.
Eropa4d operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data that is necessary and use it solely for the stated purposes.
Eropa4d has never and will never sell, rent, or trade members' personal data to any third party for marketing or any other purpose without your explicit consent.
As an eropa4d member, you have the right to access, correct, and request deletion of your personal data at any time through your account settings or by contacting our privacy team.
Personal data is stored on secure servers with strict access controls. We only retain data for as long as is necessary for service delivery and legal compliance.
In the unlikely event of a data breach, eropa4d will notify affected members within 72 hours and take immediate remediation action.
Who we are, what is covered, and who this policy applies to
This Privacy Policy is published by eropa4d ("we", "the platform", or "eropa4d"), the operator of an online casino and sports betting platform at https://eropa4d.im. This document describes our privacy practices regarding the collection, use, storage, sharing, and deletion of personal data of eropa4d platform users.
This Privacy Policy applies to all individuals who access or use the eropa4d platform, including website visitors, registered members, and anyone who interacts with our services – whether through the website, mobile app, or other communication channels such as live chat, email, or WhatsApp.
Eropa4d is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations. We believe privacy is a fundamental right, and we take this responsibility seriously across every aspect of our operations.
Important: By registering an account or using the eropa4d platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
A full list of data categories collected by eropa4d
Eropa4d collects only the personal data that is strictly necessary to provide our members with a safe, compliant, and high-quality service. The categories of data we collect are as follows:
| Data Category | Specific Data Types | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number, gender, nationality | Mandatory |
| Contact Data | Email address, Malaysian mobile number, residential address | Mandatory |
| Account Data | Username, password (stored in hashed form), login history, account settings | Mandatory |
| Financial Data | E-wallet account numbers (TnG, GrabPay, DuitNow), deposit/withdrawal transaction records in MYR | Mandatory |
| Game Data | Game history, sports betting records, wins/losses, game preferences | Mandatory |
| Technical Data | IP address, browser type, operating system, screen resolution, session duration | Automatic |
| KYC Data | MyKad/passport copy, identity verification selfie (upon request) | Mandatory (KYC) |
| Communications Data | Live chat conversation records, support emails, and filed complaints | Recorded |
Note: eropa4d no store full credit/debit card numbers. All sensitive payment information is handled by payment providers holding the relevant financial security certifications.
Methods and channels through which eropa4d collects members' personal data
Eropa4d collects your personal data through several key channels. It is important that you understand where your data comes from:
Why and how eropa4d uses your personal data
Eropa4d uses collected personal data solely for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:
Your data is used to create and manage your eropa4d account, process deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, process withdrawals in Malaysian Ringgit (MYR), and grant you access to all casino games, Sports Betting (football, badminton, e-sports), and other services on the eropa4d platform.
We use your data to fulfil our legal compliance obligations, including age verification (18 years and above), KYC procedures, and anti-money laundering (AML) measures as required under Malaysian law.
Technical data and account activity are used to detect and prevent fraud, unauthorised access, platform abuse, and illegal activity. eropa4d employs sophisticated monitoring systems that analyse activity patterns to identify suspicious behaviour.
With your consent, we may use your email address and phone number to send you information about the latest promotions, exclusive bonuses, and platform updates. You may withdraw this consent at any time through your account settings or by contacting us.
Your Rights: You may opt out of marketing communications at any time without affecting your core eropa4d services. Simply click "Unsubscribe" in any promotional email or update your notification settings within your account.
Circumstances under which eropa4d may share your data
Eropa4d does not sell, rent, or trade your personal data to third parties for marketing purposes. However, under certain circumstances, we may need to share your data with the following parties:
All third parties who receive your data from eropa4d are bound by strict confidentiality and data protection agreements, and are only permitted to process your data for the purposes that have been agreed upon.
The technologies and procedures we use to protect your data
Eropa4d invests heavily in security infrastructure to ensure your personal data is always protected. Key security measures we have implemented include:
All communications between your device and eropa4d's servers are encrypted with SSL 256-bit, ensuring no third party can intercept the data transmitted.
Your password is never stored in plain text. We use the irreversible Bcrypt hashing algorithm to secure your login credentials.
Eropa4d's automated security monitoring system operates around the clock to detect and address cyber threats in real time.
Only authorised personnel may access members' personal data, and all access is logged for internal audit purposes.
Shared Responsibility: While eropa4d implements comprehensive security measures, the safety of your account also depends on your own actions. Please use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
How eropa4d uses cookies and similar technologies
Eropa4d uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and ensure certain features function correctly. The following types of cookies are used:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | Maintaining login status and active game session continuity | Until logout | |
| Preference Cookies | Remembering your language settings, time zone, and display preferences | 1 year | |
| Security Cookies | Preventing unauthorised access and CSRF attacks | Session | |
| Analytics Cookies | Understanding how users interact with the platform for continuous improvement | 2 years | |
| Performance Cookies | Measuring page load speed and identifying technical errors | 30 days | |
| Marketing Cookies | Sending promotions and offers relevant to your interests | 90 days |
You can manage your cookie preferences through your browser settings. Please note that disabling mandatory cookies may affect certain features of the eropa4d platform.
Information on data transfers outside Malaysia
In the course of operating the eropa4d platform, your personal data may be processed or stored on servers located outside Malaysia, particularly in relation to gaming software providers and cloud infrastructure services that we use.
In all cases of cross-border data transfers, eropa4d ensures that protections equivalent to or exceeding those under Malaysia's PDPA are applied, through binding data processing agreements, standard contractual clauses, or other recognised safeguard mechanisms.
Our Commitment: Regardless of where your data is processed, the level of privacy protection we provide remains consistent and no less than what is set out in this Privacy Policy and the Malaysia PDPA 2010.
How long eropa4d retains your personal data
Eropa4d does not retain your personal data for longer than is necessary for the stated purposes or as required by law:
Your rights under the Malaysia PDPA in relation to your personal data
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and eropa4d's Privacy Policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you. We will provide this information within 21 business days.
Request correction of inaccurate or incomplete personal data via account settings or by contacting us.
Request deletion of your personal data (subject to minimum legal retention requirements) upon account closure.
Withdraw consent for certain data processing activities (such as marketing communications) at any time without affecting core services.
Request a temporary restriction on the processing of your data while a dispute or review is in progress.
Filing a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied with how we handle your data.
To exercise any of the above rights, please contact our Privacy Officer at privacy@eropa4d.im or via live chat. We will process your request within a reasonable timeframe in accordance with Malaysia's PDPA requirements.
Eropa4d's policy on the protection of children's privacy
Eropa4d is a platform that intended for individuals aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian and believe your child has registered an account on eropa4d, please contact us immediately at privacy@eropa4d.im. We will treat such cases with the highest priority.
Eropa4d's liability limitations regarding third-party websites
The eropa4d platform may contain links to third-party websites or services (such as game provider sites or sports news articles related to the Malaysia Super League and BWF badminton). This Privacy Policy does not apply to those third-party websites.
Eropa4d is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit when leaving the eropa4d platform.
How eropa4d notifies you of changes to its privacy policy
Eropa4d reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. You will be notified of any material changes through:
Minor changes may only be reflected by updating the "Last Updated" date at the top of this document. Continued use of the platform after the effective date of any changes constitutes acceptance of the revised policy.
Current Version: This Privacy Policy (Version 3.1) takes effect from 1 January 2026. Previous versions of this Privacy Policy are available upon request by emailing privacy@eropa4d.im for reference purposes.
How to reach us for any data privacy-related enquiries
If you have any questions, concerns, or complaints regarding this Privacy Policy or how eropa4d handles your personal data, please contact our Privacy Officer through the following channels:
Department of Personal Data Protection Malaysia: If you are dissatisfied with how eropa4d has handled your privacy complaint, you have the right to contact the Department of Personal Data Protection Malaysia (JPDP) for further assistance. Contact details for the JPDP are available on the official website of the Ministry of Communications Malaysia.
Eropa4d protects your privacy to the highest standards – 256-bit SSL encryption, Malaysia PDPA compliance, and no data sales. Register a free account today and enjoy a safe online casino and Sports Betting experience.
⚠ For users aged 18 and above only. Please gamble responsibly. Terms & conditions apply.